Postpone, Don’t Cancel

We would like to thank you for supporting us!

In a statement released by the Tourism Council of Western Australia, CEO Evan Hall urges tourists to postpone, rather than cancel, any planned holidays in WA that can’t currently take place due to the COVID-19 pandemic… and tourism businesses were relaxing their cancellation policies to allow credits so visitors could return at a later date.

“On behalf of tourism businesses across the State, we ask that you do not cancel your holiday – just postpone it.

Get in touch with tourism businesses and postpone your booking for a better time,” Evan Hall Tourism Council WA CEO

We would like to keep our customers up to date with how our company is responding to COVID 19 and in particular options surrounding rental bookings.

We are offering the following incentives for all clients to reschedule their holiday:

Price

For rescheduled bookings made up until 30th June 2020 we will honor 2020/21 rental rates.

Discount

For rescheduled bookings made up until 30th June 2020 we will discount your rental rates by a further 5%

Generous redemption period

Customers will have 24 months to redeem their postponed booking.

Click here for more information.

As we emerge from the current travel environment, you may wish to convert your cancellation request into a booking. In these circumstances you will be afforded the same postponement incentives as previously stated.

 

Important Announcement

 

Operational Shut Down

Following the advice of the Australian Government and World Health Organisation, we are devastated to inform you that our business will be going into “Operational Shut Down” until 30th April 2020, after which time our position will be reviewed. At this stage it looks very likely that the shut-down will extend beyond this initial date.

This certainly was not an easy decision for us to make, although as we operate throughout regional Western Australian and Northern Territory, we feel a strong sense of social responsibility to not only keep our guests and employees safe, but also to protect our regional communities.

It is with great sadness that we have had to let many of our valued staff members go as we respond to the challenging trading environment.

However, we are still here to help.

In the interim our administration team will still be on hand. The administration team are currently focused on managing the insurmountable level of booking alterations and maintaining communication with our valued clients during this ever-changing situation.

For those travelers who were planning to visit our region in 2020, we hope you are able to postpone your travel plans and join us in 2021, or as soon as we can responsibly recommence our rental operations.

All current bookings are fully transferable, and we have committed to honoring 2020 rates for these existing bookings if you elect to postpone. Our team are working through current bookings and will contact you in due course.

If you are considering new travel plans with us, no booking deposit will be required until the appropriate Australian Government travel restrictions are lifted.

We appreciate your support and understanding.

Regards,

Andrew Woodcock

Director – Crikey Campers (WA) Pty Ltd

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