Your next ADVENTURE begins here!

At the start of your trip, a security bond must be paid. The amount you pay depends on the Liability Reduction Option you select. This bond will be charged to your credit card. If no damage or accident claims are made, it will be refunded to you. Please note that, in some cases, security bond returns can take up to 21 days to process from the drop-off date or date of claim resolution.

Our Terms and Conditions, section 9, provide additional information on this matter.

We want to take a moment to discuss our Liability Reduction Options. While they cover damage or accidents costs to our 4WD’s, it’s important to note that they don’t protect against other unexpected setbacks that may occur during your holiday.

For this reason, we highly advise investing in Travel Insurance. Not only does it provide peace of mind, but it can protect against a variety of issues beyond your control, such as trip cancellations, delayed departures, medical emergencies, lost/stolen items, and accidental injuries caused by you. Without travel insurance, you could end up paying out of pocket for unexpected problems or lose money if you must cancel a trip. Investing in travel insurance can save you thousands of dollars in the long run. So please, consider protecting yourself by taking out travel insurance before embarking on your next adventure.

At Red Dirt Rentals, we believe that transparency is key to building a great relationship with our customers. Luckily, all our 4WD rental vehicles come with unlimited kilometres and no additional driver fees. This means that you can enjoy your adventure to the fullest without any worries about exceeding your mileage! However, we do have additional fees to keep in mind. Here are the details:

• One Way Fee: You may incur a fee if you pick up and return the 4WD at different locations. This fee is waived if you rent for more than 21 days.
• Young Drivers Fee: Drivers aged 21 – 24 years will incur a $30 per day young driver fee.
• Out of Hours Fee: We charge a fee for pick-ups and drop-offs that are outside of our regular hours. Hours may vary by location, so please check our website for the latest information.
• Refuelling Fee: If the vehicle is returned with less fuel than when it was picked-up, a fuel service fee will be charged.
• Cleaning Fee: We kindly request that you return our vehicles in a reasonably clean state. If the condition is deemed excessively dirty (both interior and exterior), a cleaning fee of $100 per hour will be charged. No need to panic, though – you don’t have to get it professionally cleaned. A bit of sand from the beach won’t hurt, but if you bring back half a ton of it, you’ll probably be charged. Similarly, if you enjoy off-roading, we kindly ask that you give the vehicle a quick wash before bringing it back.
• Administrative Fee: In the event of damage Red Dirt 4WD Rentals will charge an administration fee to cover the costs of processing the paperwork.
• Optional Extras: A fee will apply if you ask for extras equipment such as child seats, extra outdoor tables & chairs, crockery, and bed linen.

Our Terms and Conditions, section 8, provide additional information on this matter.

While we don’t provide an airport pick-up or shuttle bus option, you can easily reach us in no time. All our rental depots are conveniently located just 10 minutes away from the nearest airport!

Absolutely! Just make sure you inflate and reflate your tyres accordingly.

Of course! But do avoid crossing any areas where the vehicle may be submerged or at risk of damage. Our top tip is to keep the water below the rim, which is the outer edge of the wheel that holds the tire. This will help you steer clear of any unfortunate car mishaps.

Our 4WD’s are made for adventure, but we kindly ask that you avoid driving on specific routes such as the Canning Stock Route, Old Gunbarrel Highway, Old Telegraph Road Cape York, Fraser Island, or the Simpson Desert. Also, please refrain from driving in circumstances that could cause damage to the vehicle, like submersion in water, driving through flooded areas, or contact with salt water. If the car is unsafe or any warning lights are illuminated, please do not drive. Lastly, make sure to adhere to all legislation, regulations, rules, or by-laws relating to road traffic. Let’s keep our vehicles and routes safe for everyone to enjoy!

You can read more in our Terms and Conditions, section 4.

Our 4WDs are available to drivers of 25 years and older.

Hirers under 21 years of age are not permitted. Hirers 21-24 years of age with incur a $30.00 per day young driver fee.

No, an overseas or interstate licence is fine. Please note if your license is not in English, it is recommended to carry an international driver’s license with you.

A physical, valid credit or debit card as well as a current, full, and valid driver’s licence, all in the driver’s name. Any additional drivers must also be present at the time of rental and provide a current, full, and valid driver’s licence.

Yes! Before you hit the road with our 4WD vehicle, we’ll guide you through all of its amazing features. Feel free to voice any questions or concerns you may have – our team is here to help!

We understand the importance of vehicle reliability when exploring Australia’s rugged terrain. That’s why we subject every 4WD to a comprehensive pre-rental inspection.

When you pick up your vehicle, we invite you to take a moment and record any noticeable damage or concerns with a friendly staff member on the Vehicle Condition Report. We’ll also take photos of any pre-existing damage, and you’re welcome to do the same. This way, we can ensure you won’t be held responsible for any pre-exiting damages!

Our commitment to vehicle maintenance ensures you embark on your adventure with confidence and peace of mind.

We understand that losing personal belongings can be stressful. If you’ve misplaced or had items stolen from your rental vehicle, please contact our team immediately.

While we cannot guarantee the recovery of lost or stolen items, we are committed to assisting you during this process.

To ensure a smooth rental experience, please adhere to the following refuelling and cleaning policies:

Refuelling: Make sure to return the vehicle to the same fuel level you picked it up at to avoid any extra refilling fees. In most cases, this means returning it with a full tank. It’s a good idea to fill up at a gas station close to the rental return location to ensure you meet this requirement easily.

Cleaning: We kindly ask that you wash the outside of your vehicle and vacuum the inside to remove any dirt, sand, and rubbish. Returning your 4WD in clean condition not only shows respect for the vehicle but also helps us spot any damages, saving you from unexpected surprises later. Plus, it helps you avoid any cleaning fees!